Software Engineer · EvaGrupo
Jul 2024 – PresentInsurance and fintech group. Promoted from Backend Developer after four months. NestJS, Drizzle, PostgreSQL, Next.js.
- Built the call centre's predictive dialer on the Netelip telephony API (customer-first calling, pacing, instant connect, agent fallback) and the screens agents and managers run it from.
- Built the K-TUIN partner portal: a partner-branded CRM scoped to each company, per-product partner ownership, an Eva Protect sales dashboard and a partner API.
- Tightened CRM access control (multiple supervisors per user, call logs scoped to the reporting line, read-only observers) and closed a leak that exposed partner dashboards and lead analytics.
- Shipped absence coverage, so agents can work an absent colleague's leads and the sale is credited to whoever closes it, plus lead scheduling and status history.
- Built the car quotation and reservation flow in the shared mobile platform (React Native, Expo), which runs the car shop in Bijiao and Estibadores, and shipped Bijiao's Chinese-language edition.